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UK banks suffer five IT shutdowns every week: how does yours rank?

Which? assesses new data from the FCA that shows UK banks suffered 265 IT shutdowns in the space of a year, with internet banking issues topping the charts.

Best and worst brands for customer service in 2019

First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.

Revealed: Scottish have lowest trust in day-to-day banking services

Scottish consumers have the lowest trust in day-to-day banking services of anywhere in the UK, according to exclusive Which? research.

Revealed: the best and worst banks for dealing with card fraud

How does your bank deal with card fraud, and can it refuse to refund you? We take a look at the cost of card fraud, and compare the helpfulness of banks including Barclays, Nationwide and NatWest.

Revealed: 300 cash machines disappearing every month from the UK

Almost 1,500 ATMs disappeared from the UK in just five months, a Which? Money investigation has found. Cash machines closed at the unprecedented rate of around 300 a month between...

Should you ever open a ‘premium’ bank account?

Find out how HSBC Premier compares to other premium bank accounts on the market today and how to find the best bank account that suits your needs.

Santander, Halifax and Natwest: avoid the latest bank scam texts

Texts from scammers purpoting to be Halifax, NatWest, Santander and other banks are asking people to hand over their details in new smishing scam.

Monzo to shut down its prepaid cards

Existing Monzo customers will need to upgrade to a current account, as the online bank scraps its prepaid options. Find out whether switching is worth it.

Royal Bank of Scotland to shut 259 branches in 2018

Which? reveals the RBS and NatWest branches that will be disappearing from the high street. Find out if your local bank is closing down.

Could you pay in a cheque using your phone?

Which? looks at new technology launched today, which will replace the current paper system and allow banks to clear cheques in one working day.

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