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Metro Bank announces new overdraft rate: how does it compare?

Metro Bank has announced its new overdraft rate. Which? explains what this could mean for other banks, and reveals all the rates announced so far.

How to pay off your overdraft before April’s rate changes

Which? explains how new FCA rules could affect the cost of your arranged overdraft, and offers advice on how to settle your overdraft before rates change in April.

Banking meltdowns could leave two thirds of customers vulnerable to payment issues

Many people are heavily reliant on just one bank or building society, which could leave them struggling to access their money in the event of an IT failure.

UK banks suffer five IT shutdowns every week: how does yours rank?

Which? assesses new data from the FCA that shows UK banks suffered 265 IT shutdowns in the space of a year, with internet banking issues topping the charts.

Best and worst brands for customer service in 2019

First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.

Revealed: Scottish have lowest trust in day-to-day banking services

Scottish consumers have the lowest trust in day-to-day banking services of anywhere in the UK, according to exclusive Which? research.

Revealed: the best and worst banks for dealing with card fraud

How does your bank deal with card fraud, and can it refuse to refund you? We take a look at the cost of card fraud, and compare the helpfulness of banks including Barclays, Nationwide and NatWest.

Revealed: 300 cash machines disappearing every month from the UK

Almost 1,500 ATMs disappeared from the UK in just five months, a Which? Money investigation has found. Cash machines closed at the unprecedented rate of around 300 a month between...

Should you ever open a ‘premium’ bank account?

Find out how HSBC Premier compares to other premium bank accounts on the market today and how to find the best bank account that suits your needs.

Santander, Halifax and Natwest: avoid the latest bank scam texts

Texts from scammers purpoting to be Halifax, NatWest, Santander and other banks are asking people to hand over their details in new smishing scam.

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