First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.
Scottish consumers have the lowest trust in day-to-day banking services of anywhere in the UK, according to exclusive Which? research.
How does your bank deal with card fraud, and can it refuse to refund you? We take a look at the cost of card fraud, and compare the helpfulness of banks including Barclays, Nationwide and NatWest.
Almost 1,500 ATMs disappeared from the UK in just five months, a Which? Money investigation has found. Cash machines closed at the unprecedented rate of around 300 a month between...
Find out how HSBC Premier compares to other premium bank accounts on the market today and how to find the best bank account that suits your needs.
Texts from scammers purpoting to be Halifax, NatWest, Santander and other banks are asking people to hand over their details in new smishing scam.
Existing Monzo customers will need to upgrade to a current account, as the online bank scraps its prepaid options. Find out whether switching is worth it.
Which? reveals the RBS and NatWest branches that will be disappearing from the high street. Find out if your local bank is closing down.
Which? looks at new technology launched today, which will replace the current paper system and allow banks to clear cheques in one working day.
Saga, Nationwide and Tesco are the best financial brands for dealing with complaints, according to Which? research. We delve behind the data to determine your chances of making a successful...