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Five reasons to think twice before giving gift cards this Christmas

Almost a third of shoppers say they’re likely to give gift cards this Christmas, despite the risk of losing money if the card expires or the retailer goes bust. Gift...

Safety alert: Dixons Carphone warns of fire risk in Logik tumble dryers

Anyone who owns an affected Logik LVD7W15 or LVD7W18 tumble dryer could be at risk of causing a fire in their home if they continue to use it.  In a...

Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook customers who paid by direct debit should be refunded in 14 days, but for all others Atol refunds have been delayed.

Final chance for millions to make a PPI claim

Which? is urging anyone who could have been mis-sold PPI to make a claim before the 11.59pm deadline tonight (Thursday, 29 August 2019) before it’s too late. Payment protection insurance...

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Ryanair pilots’ strike – what it means for affected passengers

UK Ryanair pilots are on a two-day strike today and tomorrow (22 and 23 August), as well as from 2 to 4 September. We explains your rights when there's a strike.

Bathstore goes into administration

Bathstore administration: here’s what you can do

Specialist bathroom company Bathstore is the latest retailer to go into administration, just months after Better Bathrooms. Find out what you can do if you've recently bought from Bathstore or have a faulty Bathstore product.

Problems with retail, energy and telecoms are on the rise

Despite consumers having made almost double the number of complaints about businesses than last year, they are increasingly choosing not to raise issues directly with companies, the Ombudsman Services has...

Widespread confusion over GDPR rules that protect your privacy

A third of people don't know their data rights changed last year and a growing number of people are concerned about how their data is being used.

£27 million lost to Bitcoin and other investment scams

Bogus bitcoin scams and dodgy investments are on the rise. We explain what Bitcoin is, how to avoid cryptocurrency scams and how to invest safely.

Microsoft email hack: what you need to know

Some people who use email addresses managed by Microsoft have had their inboxes hacked. Find out your rights.

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