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Virgin Media and EE fined £13.3 million over early-exit fees

Virgin Media and EE have been fined millions by Ofcom for overcharging customers for early-exit charges and not making the exit fees clear. Find out your rights if you want to leave your mobile phone contract early.

Early elf or last-minute Santa: how late do you leave Christmas shopping?

A quarter of shoppers only start buying their Christmas presents a few weeks before but most people don't have a preference whether they buy gifts online or in-store.

Brexit worries rise sharply among over-65s

The latest consumer insight tracker data from Which? reveals that the over-65s are far more worried than they were about the consequences of Brexit for them as consumers than they were two years ago. All regions of the UK are more concerned, with Wales, the South East and the East of England all over 30 percentage points more troubled than in September 2016.

British Airways reveals 185,000 more passengers could be affected by cyber attack

More British Airways customers have been contacted as part of a cyber attack which accessed passenger's personal data earlier this year. Which? shares how to find out if you're part of the breach and what to do if you’re affected.

BMW recalls 268,000 UK cars due to fire risk

BMW has recalled 268,00 cars in the UK due to a potential fire hazard, as part of a worldwide recall of 1.6m cars. Find out whether your car is affected, and what to do if it is.

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Tardy trains revealed: is your station Britain’s most disrupted?

Find out which UK train stations have the most late and cancelled train services and the train companies which are the most tardy. We also explain how to claim compensation for train delays and cancellations.

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No-deal Brexit could be chaotic, Which? warns

Which?’s no-deal Brexit report shows that the immediate aftermath from leaving the EU without a deal could be 'chaotic'. It also shows that consumers believe a no-deal Brexit would have a negative impact on their consumer rights

HMRC scam voicemails: how to spot this new tax scam

Scammers use a range of tactics to convince you they're genuinely calling from HMRC. We share two scam HMRC voicemail recordings, so you can learn how to identify this type of scam and how to report a tax scam.

Glastonbury Festival: what you need to know about buying tickets

Got Glasto on the mind? We share how to get tickets to Glastonbury Festival, how to spot dodgy ticket resellers, share some of the headline acts rumoured to be at the UK music festival this year, and explain your rights if an act cancels.

Future scam threats: what to watch out for in the next 12 months

Cryptocurrency investments, counterfeit goods, fake Euro 2020 tickets and social media modelling scams have been identified by the National Trading Standards (NTS) as some of the emerging major scam threats and have warned people to watch out. We explain more about how to identify each of these scams.

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