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Ryanair pilots’ strike – what it means for affected passengers

UK Ryanair pilots are on a two-day strike today and tomorrow (22 and 23 August), as well as from 2 to 4 September. We explains your rights when there's a strike.

Bathstore goes into administration

Bathstore administration: here’s what you can do

Specialist bathroom company Bathstore is the latest retailer to go into administration, just months after Better Bathrooms. Find out what you can do if you've recently bought from Bathstore or have a faulty Bathstore product.

Problems with retail, energy and telecoms are on the rise

Despite consumers having made almost double the number of complaints about businesses than last year, they are increasingly choosing not to raise issues directly with companies, the Ombudsman Services has...

Widespread confusion over GDPR rules that protect your privacy

A third of people don't know their data rights changed last year and a growing number of people are concerned about how their data is being used.

£27 million lost to Bitcoin and other investment scams

Bogus bitcoin scams and dodgy investments are on the rise. We explain what Bitcoin is, how to avoid cryptocurrency scams and how to invest safely.

Microsoft email hack: what you need to know

Some people who use email addresses managed by Microsoft have had their inboxes hacked. Find out your rights.

Train pain and flight strikes: are you prepared for Easter travel disruption?

If your flight is delayed or cancelled this Easter, you could be owed compensation. If your train journey is disrupted, you could get money back.

Debenhams parent group in administration: what customers need to know

Debenhams' parent company has collapsed into administration but its stores are under new ownership so are operating as usual.

Your smart meter questions answered

We’ve answered some of the most common questions about smart meters, including what are smart meters, are smart meters bad for your health, do smart meters mean your bills will increase and what data smart meters share.

Renewed warnings about Bitcoin investment scams with fake celebrity endorsements

Ads for Bitcoin investment scams featuring fake celebrity endorsements are still a threat. Read one victim's account of how she lost £8500.

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