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Not so simple refund for Simplicity Energy customer after it goes bust

Not so simple refund for Simplicity Energy customer after it goes bust

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I was a Simplicity Energy customer and changed supplier...

The hidden costs of the food delivery revolution: the surprising premium added to your next takeaway

The hidden costs of the food delivery revolution: the surprising premium added to your next takeaway

The food delivery apps Deliveroo, Just Eat and Uber Eats have changed the takeaway market and give us access to hundreds of restaurants with a few taps on your phone but what is the cost of them?

Online marketplaces: consumers at risk over lack of product safety enforcement

Online marketplaces: consumers at risk over lack of product safety enforcement

It found that the OPSS faces 'major challenges' in ensuring the safety of products sold online, including on online marketplaces.

Rip-off ‘checking’ firms appear in 73% of driving licence renewal searches, Which? warns

Rip-off ‘checking’ firms appear in 73% of driving licence renewal searches, Which? warns

Rip-off firms are using bing and Google ads to attract customers and sell overpriced and unnecessary driving licence renewal services, Which? has found. In the UK, around 165,000 online searches...

Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Weddings, gigs and theatre tickets Which? explains how to get your money back if an event you have tickets for is cancelled or postponed due to coronavirus.

Easylife catalogue ‘stealth sign-up’ left vulnerable customer paying for an unwanted subscription

Easylife catalogue ‘stealth sign-up’ left vulnerable customer paying for an unwanted subscription

Do you have an issue you need help with? Which? is here to give impartial advice to get your consumer problems sorted. Dear Which?, At the start of the pandemic,...

Covid cancellations: couples still left out of pocket by wedding venues keeping their cash

Covid cancellations: couples still left out of pocket by wedding venues keeping their cash

Many couples are still struggling to get the refunds they’re legally entitled to for weddings cancelled due to the pandemic. A year after we first raised the alarm that venues...

‘I lost my life savings to a scam. I reported it to my bank, but it hasn’t responded’

‘I lost my life savings to a scam. I reported it to my bank, but it hasn’t responded’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted.  Dear Which? I’ve lost £16,000 of my life savings to...

‘My M&S beauty box wasn’t what was pictured – I feel duped’

‘My M&S beauty box wasn’t what was pictured – I feel duped’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted.  Dear Which?, As a savvy, careful shopper I decided to...

‘Broken and frustrated’ mum’s bed-buying saga

‘Broken and frustrated’ mum’s bed-buying saga

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I’ve been strong throughout a combination of lockdowns and...

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