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Don’t buy: Floor Mats UK breaking consumer law, warns Which?

Don’t buy: Floor Mats UK breaking consumer law, warns Which?

UK shoppers should avoid Floormats.co.uk as customers are being unfairly asked to send substandard goods back to Germany out of their own pocket, warns Which?.  We have received a string...

How your personality could increase your fraud risk – and what to look out for

How your personality could increase your fraud risk – and what to look out for

Who you are and how you think can have a big effect on the kind of scams that are a greater risk to you. To help you understand how scammers...

Which? sounds marriage tax allowance copycat website warning

Which? sounds marriage tax allowance copycat website warning

Couples eligible for marriage tax allowance are being lured into claiming their rebate through claims companies and losing large chunks of their tax rebate, Which? has found. Marriage tax allowance...

Brexit: the new online shopping and delivery charges you need to know

Brexit: the new online shopping and delivery charges you need to know

Delivery delays, surprise charges on cross-border import costs, and a hike in card surcharges later this year Рsome of us have  been surprised by extra charges when shopping online...

Mother’s Day flower delivery disaster? How to get it put right

Mother’s Day flower delivery disaster? How to get it put right

Selecting the most beautiful of blooms could only be half the battle for some this Mother’s Day. With lockdown restrictions still in place, many will put their faith in flower...

British gas engineer strikes: what can you do if your boiler breaks down?

British gas engineer strikes: what can you do if your boiler breaks down?

Planned British Gas engineer strikes throughout February have left some customers concerned what will happen if their boiler breaks down. The GMB union says new plans from British Gas would...

Coronavirus: extended returns policies and your rights to a refund

Coronavirus: extended returns policies and your rights to a refund

With high street stores shut, and government guidance instructing us to only leave home for essential reasons, you might be wondering how to return any unwanted Christmas gifts or lockdown...

More than 170 online retailers flouting refund rules

More than 170 online retailers flouting refund rules

Which? is warning online shoppers to check T&Cs carefully before shopping with unfamiliar retailers even if they offer familiar ways to pay.

Brexit deal: what it means for food, prices, consumer rights and more

Brexit deal: what it means for food, prices, consumer rights and more

Which? explains how the new UK-EU trade deal will affect food, prices, rights and choices and whether it works for consumers

Brexit: how travel, shopping and your money could change if no deal is agreed

Brexit: how travel, shopping and your money could change if no deal is agreed

Which? explains how your holidays, finances and shopping could be affected if UK-EU trade deal isn't agreed by the end of the Brexit transition period.

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