Passengers lost almost four million hours to significantly delayed trains last year. This is why we need automatic compensation.
Some train companies ask for 24 pieces of information for compensation claims. It's this level of complexity that shows why automatic compensation is needed.
We've spoken to passengers who've claimed back hundreds of pounds in rail compensation over the last few months. Why don't more of us do it?
Eurostar has told passengers using its trains to Paris not to travel until at least 3 April due to ongoing industrial action by French customs at Gare du Nord station in Paris. There...
Britain’s rail passengers could face delays and cancellations once again, as more improvement works and timetable changes are planned for 2019. That’s according to a report by the Public Accounts...
With the 26-30 railcard recently launching nationally, we look at a range of railcards to explore whether it's worth buying one.
Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...
We take a look at what the 3.1% fare hike means in real terms for train passengers.
We explore the key disruptions affecting festive travellers, compensation and refund rights, and other festive travel tips.
Rail passengers complaining to their rail service aren't satisfied with how they're treated, showing why the new rail ombudsman can't come soon enough.