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The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights

The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights

Which? survey finds just 5% of Ryanair passengers refunded within legal time frame – the worst of all airlines.

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Trust in the travel industry plummets to record low amid coronavirus refunds scandal

Trust in the travel industry plummets to record low amid coronavirus refunds scandal

Eight weeks on since travel halted, Which? research has found trust in travel has hit a record low as consumers fight for their refunds.

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Roomer is not paying out on cancelled hotel rooms

Roomer is not paying out on cancelled hotel rooms

Holidaymakers that paid for cancellation protection on hotel rooms have been left out of pocket, after Roomer refused to pay out for cancellations caused by coronavirus.

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From power cuts to travel disruption: three useful consumer protections if Storm Ciara disrupts your plans

From power cuts to travel disruption: three useful consumer protections if Storm Ciara disrupts your plans

Storm Ciara is predicted to bring widespread disruption across the UK, with heavy rain and gales this weekend – but what can you do if it disrupts your plans?  The...

Flights to China cancelled as Foreign Office warns against travel – what are your travel rights?

Flights to China cancelled as Foreign Office warns against travel – what are your travel rights?

The government has warned against travel to China due to the coronavirus outbreak, prompting British Airways and other airlines to cancel flights to and from the country. Passengers due to...

Should you use Klarna to pay for flights and hotels?

Should you use Klarna to pay for flights and hotels?

Klarna's 'buy now pay later' service is being offered on flight and hotel booking sites. But is it a safe way to pay for your next holiday?

Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook customers who paid by direct debit should be refunded in 14 days, but for all others Atol refunds have been delayed.

Thomas cook collapses – what does it mean for holidaymakers?

Thomas cook collapses – what does it mean for holidaymakers?

With thousands of holidaymakers abroad and many booked to travel with Thomas Cook in the upcoming months, we explain your rights if it goes into administration.

British Airways and Ryanair pilot strikes – what you need to know if your flight is affected

British Airways and Ryanair pilot strikes – what you need to know if your flight is affected

British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.

How Brexit could hit your holiday with a surprise 8% fee

How Brexit could hit your holiday with a surprise 8% fee

Travellers could be hit with an extra 8% surcharge on package holidays if the pound keeps plummeting – even on getaways for which they have already booked and paid.

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