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Travel

British Airways launches hand-baggage only fares on long-haul

BA is introducing a new ‘basic fare’ on 10 routes from London. Passengers who choose it will no longer be allowed to check-in luggage for free, or decide where they...

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Man sits down in waiting area in airport terminal. He is ready for take off and looks out of the window at a plane. A suitcase stands before him.

Flights grounded after computer failure at Brussels hub

Half a million airline passengers across Europe face delays and cancellations for the rest of the day following a systems failure at the Eurocontrol centre in Brussels. Eurocontrol, which coordinates...

Car hire comparison sites forced to show full cost upfront

Three car hire websites have committed to providing clearer prices upfront so consumers can make a more informed choice when renting a car. The move follows enforcement action by the...

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New EU rules let you watch Netflix and Amazon Prime abroad

UK subscribers to TV and film services like Netflix and Amazon Prime will be able to access their UK library when on holiday within the EU from Sunday 1 April. ...

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Rip-off travel insurance

Holidaymakers who opt for travel insurance at the click of a button could be paying up to 18 times too much for inferior cover, according to an investigation by Which?...

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Emirates called on to pay passenger compensation for missed connections

Emirates has been told by the Supreme Court to pay passengers compensation if they miss connections at airports outside the European Union.

Brexit travel confusion for holidaymakers

Millions of holidaymakers are unclear about the consequences of flight disruption if there’s no government aviation deal in place once the UK leaves the EU, Which? has found. As people...

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Best and worst airport lounges in the UK

Heathrow No1 lounge at Terminal 3 tops the table, but our undercover inspectors were mostly underwhelmed by tired buffets and dingy surroundings elsewhere. Airport lounges are increasingly popular, promising to...

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Ryanair currency rip-off

Brits who book flights from abroad to the UK are at risk of paying extra when they fly with Ryanair.  Like most airlines, Ryanair automatically shows the price of your ticket...

Customers charged double for car hire repairs

Car hire customers are paying over the odds for repairs that may never be made, at a price that rental companies refuse to prove is accurate, a Which? Travel investigation...

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