Everything you need to know, from whether you can get a package holiday refund to airline cancellations and rebooking options.
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With varying booking incentives, cancellation and rebooking terms across travel companies, find out which policies suit your needs best before booking your next holiday.
Find out when you should rebook a holiday that’s been disrupted due to coronavirus and whether you can cancel your summer holidays now that the FCO has permitted travel to 59 countries.
The biggest holiday companies have retained hundreds of thousands, if not millions, of pounds of customers' deposits during the coronavirus crisis. Holidaymakers who cancelled, rather than pay the balance for holidays that they suspected would never go ahead, have been told that they have no right to a refund of deposits paid before coronavirus hit.
Those who reported their airline to Which? were out of pocket by an average of £446, and had collectively spent a total of 52,000 hours (nearly six years) chasing the airline for a refund. Four in ten complaints were from Ryanair customers