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Travel

eDreams and other European holiday firms lose right to offer Atol protection

Spanish-based travel agent eDreams and some other EU travel agents will no longer be allowed to offer customers Atol protection from the end of this month.

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No-deal Brexit could cause travel chaos

From grounded flights to bus trips that can't make it across the Channel, and UK driving licences becoming worthless in Europe, it's clear that a no-deal Brexit could cause chaos for anyone who travels. It will potentially leave tourists stranded abroad and make holidays more expensive and inconvenient for millions of people.

Four in ten travel insurance complaints upheld

Which? Travel reveals how travel insurance companies dodge paying out on claims, and names the worst offenders

Car hire insurance is 13 times more expensive with rental companies

Which car hire excess insurance policy should you buy? Which? Travel has analysed the major policies across fifteen categories to rank them from best to worst. And they found that standalone policies offer better cover, and can be 13 times cheaper than those offered by the car hire companies

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Six sneaky new holiday scams

Fake flight tickets, bogus villa listings and other travel scams are on the rise as fraudsters think up ever more sophisticated cons. Find out what steps you can take to protect yourself from holiday fraud.

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Fraudsters writing fake Tripadvisor reviews could face jail

A fraudster has been jailed for selling fake Tripadvsior reviews to hospitality companies in one of the first cases of its kind. He was the owner of Promo Salento, a company which sold fraudulent listings to business owners to help boost their profiles on the site.

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Best hotel booking websites revealed

Little known Travelzoo saw off industry giants to be crowned the best hotel booking site in a survey by Which? Travel. The membership-only site, which is free to join, outperformed its better-established rivals Booking.com and Hotels.com with an overall score of 80%. The surprise result also saw another big player, Lastminute.com, left languishing at the bottom of the table with a mediocre 61%.

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BA promises to compensate customers after data breach

British Airways has apologised and pledged compensation after admitting that up to 380,000 of its customers could have had their card details stolen in a data breach. The airline said that its systems had been compromised for more than two weeks, with 'the personal and financial details of customers making bookings on our website and app' potentially stolen by hackers between August 21 and September 5.

Cheapest flight comparison websites – who has the best fares?

In snapshot research, Which? Travel pitted the five most commonly used comparison sites against each other to see which consistently found the best price.

Schedule padding: Is this why air travel is getting slower?

Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...

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