Car hire company reviews
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We survey thousands of real car hire customers to give you an independent, unbiased rating of Hertz and let you compare it with 12 car hire companies.
A truly international operator, big-brand Hertz has rental locations in all four corners of the globe. Hertz may provide good-quality cars, but does its customer service meet the same high standards? And how does it compare with the likes of Enterprise and Avis? Log in or sign up to find out more.
In our full review of Hertz, you’ll find out how customers rated the clarity of charges during booking, and what they thought of the service when picking up and returning their car. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for money.
Our independent reviews will let you decide which car hire companies to book with and those you should avoid.
|Car Hire Company: Hertz (212)|
|Which? Recommended Provider||Average price per day||Clarity of extra charges||Clarity of final hire cost||Customer service||Age, condition and mileage of car||Description matching reality||Value for money||Customer score|
What makes a Which? Recommend Provider car hire company
Which? Recommended Providers are the cream of the crop and the accolade is only given out to car hire companies that achieve a customer score of 70% or above, pass our pricing transparency tests and meet our other consumer-focused criteria.