The most-used company in this year’s survey, Avis operates in thousands of locations on six out of the seven continents. Avis customers may be satisfied with the high-quality vehicles the car hire company provides, but does it offer clear and upfront information about its pricing and charges? or to find out more.
In our full review of Avis you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money.
Our independent reviews will let you decide which car hire companies to book with and those you should avoid.
|Car Hire Company: Avis (344)|
|Which? Recommended Provider||Average price per day||Clarity of final hire cost||Customer service||Age, condition and mileage of car||Value for money||Customer score|
|We sampled 2,282 people in January 2020 who had hired a car in the last 12 months. Sample size is in brackets. Customer score combines overall satisfaction and likelihood to recommend. A dash means not enough responses to calculate that category.|
What makes a Which? Recommend Provider car hire company
Which? Recommended Providers are the cream of the crop, and the accolade is only given out to car hire companies that achieve a customer score of 70% or above, pass our pricing transparency tests and meet our other consumer-focused criteria.