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Travel agents

Best and worst escorted tour providers

Article 3 of 6

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Find out how thousands of Which? members rated escorted tour providers for accommodation, value for money, customer service and more.

We’ve rated 22 leading escorted tour providers including Cox & Kings, Explore, Great Rail Journeys, Newmarket Holidays, Riviera Travel, RSD, Saga, Titan Travel and Trailfinders to help you book your holiday with confidence. Unlock the table to find out:

  • Our recommended escorted tour providers
  • Ratings for important factors including value for money, accommodation and customer service
  • Which escorted tour providers are the best to book with
  • Which companies show a need for improvement

These results are for members only. Please log in if you're a member, or join Which? now to get instant access to all our reviews.

How you rate Escorted Tour Providers
WRP Holiday company Average price per day Customer service Accommodation Description matching reality Organisation of holiday Value for money Customer score
Subscriber only content Audley Travel Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Cox & Kings Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Exodus Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Explore Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Great Rail Journeys Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content HF Holidays Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Jules Verne Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Leger Holidays Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Naturetrek Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Newmarket Holidays Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Ramblers Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Riviera Travel Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content RSD Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Saga Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Titan Travel Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Trailfinders Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Subscriber only content Travelsphere Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Using the table: Star ratings are based on one to five stars. The more stars the better. Sample sizes are in brackets next to each holiday company. WRP stands for Which? Recommended Provider. Escorted Tour: Defined as a holiday that had a planned itinerary where customers were accompanied by a dedicated guide. Average price per day: Based on the median price of all holidays taken by survey respondents with the company named. Short haul destinations are defined as anywhere less than a five-hour flight from London. Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the company. Companies with the same customer score are presented in alphabetical order.

How we researched holiday companies

In March 2019, we asked Which? members to complete an online survey about their experiences of travelling with a holiday company. Our results are based on 8,315 member experiences. Only companies and star rating categories with at least 30 responses were reported on.

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