Best and worst escorted tour providers
Article 3 of 9
Which escorted tour provider should you use for your next trip? Our survey of thousands of Which? members reveals all.
With hundreds of escorted tour providers to choose from, which ones offer the most knowledgeable guides, the nicest accommodation, and the best value for money? Here, we reveal satisfaction ratings for the escorted tour providers that are used most by Which? members.
These reviews cover escorted tour providers - that's companies offering holidays with a planned itinerary, accompanied by a dedicated guide. Check our table of package holiday providers if you want a traditional beach, resort or poolside package. If you are looking for more freedom to roam, see our best self-guided tour providers. For more specialist holidays, find out how companies ranked for city breaks, ski trips and villa holidays.
|How you rate escorted tour providers|
|WRP||Holiday company (sample size)||Average price per day: Short haul / long haul||Accommodation||Customer service||Description matching reality||Organisation of holiday||Value for money||Customer score|
|Y||HF Holidays (65)||£128 / -||89%|
|Y||Audley Travel (47)||- / £258||88%|
|Y||Exodus (70)||/ £145||88%|
|Y||Trailfinders (80)||£150- / £196||88%|
|Y||Riviera Travel (271)||£150 / £161||86%|
|Y||Explore (61)||- / £175||84%|
|Rail Discoveries (32)||- / -||82%|
|Titan Travel (78)||£181 / £187||82%|
|Great Rail Journeys (94)||£175 / £212||81%|
|Ramblers (30)||- / -||-||-||81%|
|Just You (41)||£178 / -||80%|
|Saga (120)||£114 / £173||79%|
|RSD (32)||- / -||78%|
|Jules Verne (42)||- / -||77%|
|Cox & Kings (36)||- / -||76%|
|Leger Holidays (32)||- / -||72%|
|Newmarket Holidays (59)||£125 / -||68%|
|Tui (54)||£90 / £125||66%|
Using the table: Star ratings are based on one to five stars. The more stars the better. Sample sizes are in brackets next to each holiday company. A dash indicates we did not receive enough responses to report on a company in that category. WRP stands for Which? Recommended Provider. Escorted Tour: Defined as a holiday that had a planned itinerary where customers were accompanied by a dedicated guide. Average price per day: Based on the median price of all holidays taken by survey respondents with the company named. Short haul destinations are defined as anywhere less than a five-hour flight from London. Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the company. Companies with the same customer score are listed in alphabetical order.
How we researched holiday companies
In March and April 2020, we asked Which? Connect panel members and the public to complete an online survey about their experiences of booking and going on holiday in the last two years. We only reported on companies and star rating categories when we received at least 30 responses.
You can have your say on what we research and help us achieve change by joining Which? Connect