Best and worst escorted tour providers
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Find out how thousands of Which? members rated escorted tour providers for accommodation, value for money, customer service and more.
We’ve rated 22 leading escorted tour providers including Cox & Kings, Explore, Great Rail Journeys, Newmarket Holidays, Riviera Travel, RSD, Saga, Titan Travel and Trailfinders to help you book your holiday with confidence. Unlock the table to find out:
- Our recommended escorted tour providers
- Ratings for important factors including value for money, accommodation and customer service
- Which escorted tour providers are the best to book with
- Which companies show a need for improvement
Using the table: Star ratings are based on one to five stars. The more stars the better. Sample sizes are in brackets next to each holiday company. WRP stands for Which? Recommended Provider. Escorted Tour: Defined as a holiday that had a planned itinerary where customers were accompanied by a dedicated guide. Average price per day: Based on the median price of all holidays taken by survey respondents with the company named. Short haul destinations are defined as anywhere less than a five-hour flight from London. Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the company. Companies with the same customer score are presented in alphabetical order.
How we researched holiday companies
In March 2019, we asked Which? members to complete an online survey about their experiences of travelling with a holiday company. Our results are based on 8,315 member experiences. Only companies and star rating categories with at least 30 responses were reported on.