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Travel agents

Best and worst villa holiday providers

Article 6 of 9

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Which villa holiday provider should you use for your next trip? Our survey of thousands of Which? members reveals all.

With so many companies available, which offer the most knowledgeable guides, the nicest accommodation, and the best value for money? Here, we reveal satisfaction ratings for villa holiday providers that are used most by Which? members. 

These reviews cover villa holidays - a package that included a villa, cottage or other self-catering property. For holidays with a planned itinerary and accompanied by a dedicated guide, see our best-rated escorted tour providers. Alternatively, our table of package holiday providers covers traditional beach, resort or poolside packages. For more specialist holidays, find out how companies ranked for self-guided tours, city breaks and ski holidays.

How you rate villa holiday companies
WRP Holiday company (sample size) Average price: Short/ Long haul Accommodation Customer service Description matching reality Organisation of holiday Value for money Customer score
Villa Plus (54) £89/ - 80%
James Villa Holidays (73) £100/ - 79%
Jet2Villas (68) - / - 79%
  Tui (70) £90 / £125- 77%
  Virgin Holidays (45) £75 / £150- 74%
  British Airways Holidays (61) £92 / £143- 73%
  First Choice (40) £83 / £117- 67%
Using the table: Star ratings are based on one to five stars. The more stars the better. Sample sizes are in brackets next to each holiday company. A dash indicates we did not receive enough responses to report on a company in that category. WRP stands for Which? Recommended Provider. Average price: Based on the median price per day of holidays taken by survey respondents, within this category, with the company named. Short haul destinations are defined as anywhere less than a five-hour flight from London. Customer score: Based on a combination of overall satisfaction and how likely people are to recommend the company. Companies with the same customer score are presented in alphabetical order.

How we researched holiday companies

In March and April 2020, we asked Which? Connect panel members and the public to complete an online survey about their experiences of booking and going on holiday in the last two years. A villa holiday is defined as a package that includes a self-catering property as well as travel to that property.We only reported on companies and star rating categories when we received at least 30 responses.

You can have your say on what we research and help us achieve change by joining Which? Connect