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Car insurance Which? Recommended Providers

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To be a Which? Recommended Provider a car insurer must have a high quality product with above average customer service. We combine our latest customer satisfaction results along with our assessment of each provider's standard car insurance policy to select the best car insurers on the market.

Which? Recommended Provider must:

  • be highly rated by Which? members
  • have average or above customer and policy scores
  • meet our minimum standards for inclusion and be regulated by the Financial Services Authority
  • be directly available to the general public
Which? recommended car insurers
InsurerWhich? recommended providerEase of quoteCustomer
score		Which? policy scoreTotal score
NFU Mutuala,bWhich? Recommendation badgeexcellent84%79%81%
LV=cWhich? Recommendation badgeexcellent75%77%76%
Nationwide BScWhich? Recommendation badgeexcellent65%80%73%
John Lewis InsurancedWhich? Recommendation badgeexcellent80%65%73%
The Co-operative InsuranceeWhich? Recommendation badgeexcellent73%70%72%
Sagaf,gWhich? Recommendation badgeexcellent69%72%71%
50Plus Insurance servicesf,hWhich? Recommendation badgeexcellent67%71%69%
Marks & SpencerdWhich? Recommendation badgeexcellent72%66%69%
RIASf,hNoexcellent71%64%67%
Sheilas' WheelseNoexcellent67%63%65%
PrudentialeNoexcellent64%63%64%
SwiftcoveriNoexcellent67%59%63%
Sainsbury's FinanceeNoexcellent66%59%63%
eSureeNoexcellent62%62%62%
PrivilegeeNoexcellent64%60%62%
Direct LineeNoexcellent64%59%62%
Tesco BankeNoexcellent62%59%61%
ChurchilleNoexcellent61%60%60%
AdmiralhNoexcellent60%60%60%
MORE TH>NhNoexcellent56%64%60%
Elephant.co.ukhNoexcellent59%60%60%
The AAdNoexcellent56%63%59%
AvivaeNoexcellent54%64%59%
Castle CoverdNoexcellent68%50%59%
Hastings DirecteNoexcellent55%62%58%
AxagNoexcellent52%62%57%
AllianzcjNon/a44%68%56%
Average  64%65%64%

Table notes

 

  1. Policies only available via direct sales forces and local agents and may not cover all risks or postcodes (particularly in major cities).  Check on 0800 3164661.
  2. New customer maximum age 75
  3. New customer maximum age 85
  4. New customer maximum age 99
  5. New customer maximum age 80
  6. Customer must be over 50
  7. No upper age limit
  8. New customer maximum age 79
  9. New customer maximum age 90
  10. Medical expenses not provided
  11. "n/a" = there were not enough respondents in this category to generate a star rating.