AXA is one of the largest insurers in the UK, offering a range of car, home and travel insurance policies. It also owns the Swiftcover brand and is underwritten by AXA Insurance UK plc.
What does AXA car insurance cover?
Elements marked with a ✓ are covered as standard, those marked with a ✘ are not covered as standard. Elements marked with a £ can be added to a policy as optional extras for an additional cost.
✓ Courtesy car
Provides the policyholder with a car to use while repairs are carried out on their vehicle as part of a claim.
✓ Personal accident
Covers the policyholder and passengers if they are injured in an accident.
✓ Stolen keys cover
Covers the cost of replacing keys and locks in the event that your car keys are stolen.
✓ Lost keys cover
Covers the cost of replacing keys and locks in the event that your car keys are lost.
£ No claims discount protection
Allows the policyholder to make a specified number of claims over a period without affecting their no claims discount.
£ Motor legal protection
Covers legal expenses for legal action you may take as the result of an accident.
Does AXA offer the best car insurance?
Here's how AXA scored in our latest car insurance survey:

To help you find the best car insurance policy, Which? goes the extra mile to sort the best from the worst.
How we analyse car insurance
We analyse and rate 73 key elements of standard car insurance policies to come up with the overall policy score. We assess how important each individual element is to drivers when choosing and using a car insurance policy, and weight it accordingly when calculating our total policy score.
Initially, we score all the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact on the overall product score.
AXA’s car insurance policy: is it good or bad?
We've rated hundreds of policy details and picked out the best and worst elements of this cover.
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
In detail: every part of AXA's car insurance rated
Table last updated in February 2022. Next update in February 2023.
To see how Admiral's car insurance compares to other policies check out our guide on the best and worst car insurance.
How did customers rate AXA's car insurance?
As well as looking at how AXA's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too.
Members can log in to see our range of customer service star ratings and read about individual customers' experiences. If you're not already a member, join Which? and get full access to these results and all our reviews.
How AXA's car insurance scored for seven elements of customer satisfaction
Table last updated in February 2022. Next update in February 2023.
"-' represents where we have an insufficient sample size (less than 30) to generate a star rating.
How can you save money on AXA car insurance?
The first offer an insurer makes isn’t necessarily the best it's able to provide - especially if you’re renewing. So, before coughing up your cash, check what other insurers are offering for comparable cover and ask if your current insurer can better it.
Carefully consider what’s optionally included in the quote. You may want the confidence of an all-singing, all dancing policy - but certain add-ons might not be for you or could duplicate cover you already have separately.
Where you buy your cover can sometimes make a difference to what you’ll end up paying, which is why we recommend checking prices through multiple comparison sites (where available) as well as trying them direct.
AXA's car insurance policy is available on the following price comparison websites:
- Compare the market
- Go Compare
- Confused.com
- MoneySuperMarket
✓ Multi-car discount
Not available if bought through a price comparison website.
✘ Dash cam discount
A discount to the premium for having a dash cam installed in your car.
✓ Joint car and home insurance discount
10% on home policies for existing car insurance customers.
✘ Membership discount
A discount to the premium for being a member of an organisation.
Above information correct as of December 2021. For more tips see our guide to getting a cheap car insurance quote.
What is Axa's car insurance claims number?
To make a claim with Axa car insurance, call 0330 024 1305.
You'll be asked for your personal details and policy number.
If applicable, you'll also need a police reference number and details of any witnesses and the third party involved in the claim.
- Find out more: is it worth claiming on your car insurance?