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Direct Line pet insurance review

The Which? review of Direct Line pet insurance gives you the most detailed information on Direct Line's cat and dog insurance policies.

In this article
Direct Line pet insurance overview Direct Line pet insurance policy review

Direct Line pet insurance review

Direct Line offers four policies - three of which pay out on a 'time limited' (this means conditions will be covered for up to twelve months), but the insurer also offers 'per condition' cover in is Advanced policy.

In this review, you can see the results of our unique customer satisfaction survey, which reveals how customers rate Direct Line for:

  • customer service
  • dealing with queries and complaints
  • transparency of charges and penalties
  • plus read our expert analysis of the insurer's policies

Which? members can login to see the results of our analysis. If you’re not already a member, you can sign up to a two month trial for Which? Money for just £1 to access this review and enjoy the benefits of a Which? membership.

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Direct Line pet insurance is underwritten by UK Insurance Limited.

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Direct Line pet insurance policy review

In our review, we analyse the pet insurance policies available from Direct Line and show how they compare for cover and customer service against a range of other big pet insurers.

Which? members can login to see the results of our analysis. If you’re not already a member, you can sign up to a two month trial for Which? Money for just £1 to access this review and enjoy the benefits of a Which? membership.

Direct Line pet insurance
Cat insurance reviews
Policy Vet fee cover How vet fee cover pays out Maximum age limit Advertising and
rewards
Death from illness
or accident
Policy score
Direct Line Advanced
Direct Line Essentials
Dog insurance reviews
Policy Vet fee cover How vet fee cover pays out Maximum age limit Third party liability Death from illness
or accident
Policy score
Direct Line Advanced
Direct Line Essentials
Churchill Insurance
Churchill Emergency

Table Notes:
Information correct March 2018