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Animal Friends pet insurance review

The Which? review of Animal Friends pet insurance gives you the most detailed information on Animal Friends' cat and dog insurance policies.

In this article
What does Animal Friends offer? Does Animal Friends offer the best pet insurance? Animal Friends pet insurance policies: are they good or bad?
How did customers rate Animal Friends pet insurance? Get top money-saving tips from Which?

What does Animal Friends offer?

Underwritten by Red Sands - one of the largest insurers in the pet insurance market - Animal Friends was founded to help raise money to support animal welfare charities through the sales of its pet insurance. 

Its policies cover cats, dogs and horses - this review specifically looks at its cat and dog policies.

We've reviewed its lifetime policies:

 

Lifetime cover pet insurance

 

Lifetime cover is the most comprehensive pet insurance on the market and pays out for ongoing issues your pet may have throughout its lifetime. 

 

 

Does Animal Friends offer the best pet insurance?

Here's how Animal Friends scores in our latest survey:

Members can log in, to read our scores and full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

To help you find the best pet insurance policy, Which? goes the extra mile to sort the best from the worst. Read more: 

 

How we analyse pet insurance

 

We analyse and rate 21 elements of cat insurance policies and 24 elements of dog insurance policies - plus how much each pays in vets fees - to come up with the overall policy score.

Different policy elements are enhanced or reduced within the policy score, to reflect the relative importance of each. For example, the amount a policy pays for vets fees and how this money is made available counts for more in the score than the amount provided for holiday cancellation.

To determine the customer score, we surveyed 1,342 Which? members that own a pet insurance policy in November 2021. The Customer Score reflects the overall satisfaction of the brand's customers in our survey and their likelihood of recommending the provider. We also surveyed 784 members that had made a claim within the past five years. The Claims Score reflects the customers' satisfaction and likelihood to recommend their provider based on their most recent claim.

Animal Friends pet insurance policies: are they good or bad?

We've rated dozens of policy details and picked out the best and worst elements of this cover.

Members can log in, to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

How did customers rate Animal Friends pet insurance?

As well as rating policies, we've asked each insurer's customers how they feel.

Members can log in, to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

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