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John Lewis pet insurance review

The Which? review of John Lewis pet insurance gives you the most detailed information on John Lewis's cat and dog insurance policies.

In this article
What does John Lewis offer? Does John Lewis offer the best pet insurance? John Lewis pet insurance policies: are they good or bad?
How did customers rate John Lewis pet insurance?  Get top money-saving tips from Which?

What does John Lewis offer?

Iconic high street department store John Lewis offers insurance for cats and dogs. Its underwriter is RSA.

We've reviewed the following types of policies:

 

Lifetime cover pet insurance

 

Lifetime cover is the most comprehensive pet insurance on the market and pays out for ongoing issues your pet may have throughout its lifetime. 

 

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Does John Lewis offer the best pet insurance?

Here's how John Lewis scores in our latest survey:

Members can log in, to read our scores and full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

To help you find the best pet insurance policy, Which? goes the extra mile to sort the best from the worst.

 

How we analyse pet insurance

 

We analyse and rate 21 elements of cat insurance policies and 24 elements of dog insurance policies - plus how much each pays in vet fees - to come up with the overall policy score.

Different policy elements are enhanced or reduced within the policy score, to reflect the relative importance of each. For example, the amount a policy pays for vet fees and how this money is made available counts for more in the score than the amount provided for holiday cancellation.

To determine the customer score, we surveyed 1,342 Which? members who own a pet insurance policy in November 2021. The Customer Score reflects the overall satisfaction of the brand's customers in our survey and their likelihood of recommending the provider. We also surveyed 784 members who had made a claim within the past five years. The Claims Score reflects the customers' satisfaction and likelihood to recommend their provider based on their most recent claim.

John Lewis pet insurance policies: are they good or bad?

We've rated dozens of policy details and picked out the best and worst elements of this cover.

Members can log in, to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

How did customers rate John Lewis pet insurance? 

As well as rating policies, we've asked each insurer's customers how they feel.

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.


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