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Broadband provider reviews

Zen Internet broadband review

By Hamse Yusuf

Article 12 of 12

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We've surveyed thousands of broadband users and can tell you everything you need to know about Zen Internet broadband - including whether to sign up for one of its deals.

Which? members have been fans of Zen Internet's broadband services in the past, but is this the case in the latest survey? It offers short one-month contracts, which means that if you don't like its service you can leave, but will you want to?

Zen Internet broadband review

In this in-depth review of Zen Internet broadband, we'll show you:

  • how customers rated on for key factors, including technical support
  • how Zen Internet broadband compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin
  • what real Zen Internet broadband customers say about their experiences
  • what we think about Zen Internet equipment
  • its latest deals and offers
  • the level of complaints to Ofcom from Zen Internet broadband customers.

You can also find your ideal package by comparing all of Zen Internet's broadband packages.

To get all this information, try a £1 Which? trial.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

Zen Internet broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much, they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers - discover which two providers impressed most in our latest survey.

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