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Broadband provider reviews

Zen Internet broadband review

By Jon Barrow

Article 12 of 12

Put us to the test

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We surveyed thousands of broadband users so can tell you everything you need to know about Zen Internet broadband - including whether to sign up for one of its deals.

Which? members have been fans of Zen Internet's broadband services in the past, so does the latest survey show it staying in the good books? It offers short one-month contracts which is handy - if you don't like its service you can leave, but will you want to?

Zen Internet broadband review

In this in-depth review of Zen Internet broadband, we'll:

  • Give you a full breakdown of how its customers rated it for key factors, such as the technical support it provides.
  • Show how Zen Internet broadband compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin.
  • Report quotes from real Zen Internet broadband customers on their experiences.
  • Assess the equipment on offer from Zen Internet.
  • Look at the latest deals and offers that it's promoting.
  • Reveal the level of complaints to Ofcom that come from Zen Internet broadband customers.

You can also find your ideal deal by comparing all of Zen Internet's broadband packages.

To get all this information, try a £1 Which? trial.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.

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Zen Internet broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop and the accolade is only given out to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important and so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much then they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers - discover which two providers impressed most in our latest survey.