EE Broadband Review

WhichEditorial team

In this article

EE has become a major player in the UK broadband scene, but in the past has struggled to match the customer service or network reliability provided by the best internet service providers (ISPs). Could EE turn things around in 2020?

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EE broadband review

In this in-depth review, we will:

give you a full breakdown of how customers rated it on key factors, including technical support
show you how EE compares with all the other major internet service providers (ISPs), including BT, TalkTalk, Sky and Virgin Media
tell you what real EE broadband customers say about their experiences
assess the equipment on offer from EE
explore EE's latest deals and offers
reveal the level of complaints to Ofcom by EE customers.

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EE broadband satisfaction survey results
Speed	Reliability	Ease of set up	Value for money	Ease of contacting	Customer service	Technical support	Customer score (%)

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to companies we feel charge a reasonable price for their services. If they charge too much, they're not eligible to be Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which two providers impressed most in our latest survey.