My water supply's been cut off, can I claim compensation?
If your water is cut, whether it was because of an emergency like a burst pipe or a planned work to fix a leak, you may be entitled to get some money back.
Which?
We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.
If your water is cut, whether it was because of an emergency like a burst pipe or a planned work to fix a leak, you may be entitled to get some money back.
In this guide we explain the steps you can take to make a complaint and get problems with your water or sewerage resolved as quickly as possible.
If your boiler hasn't been installed properly you can get the original engineer to put it right. If you'd prefer to use a new engineer you should be able to claim for the cost of putting it right from the original installer.
If you think your energy meter is faulty, don't be left out of pocket. We guide you through the process of getting it fixed and claiming a refund.