- Hospital admissions & discharge
- Needs assessment
- Being a carer
- Benefits for carers
- Carers' rights at work
- Reassessing care needs
- Talking about care options
Be suspicious if you're contacted out of the blue
Whether you’re looking for a new bank account, pension advice or local trader, you should always be the first to make contact. Be suspicious of any company that contacts you out of the blue. At best it’s a sign of a pushy salesperson, at worst it’s an attempted scam – either way you probably don’t want to deal with them.
Be wary if the deal sounds too good to be true
Scams often try to hook you in by telling you that you’ve won a large prize or can make lots of money by investing a small sum with zero risk. It’s highly unlikely that someone you’ve never heard of will contact you with the ‘offer of a lifetime’. If it sounds too good to be true, it probably is.
Don't give away personal details
Scammers will try anything to get your personal details – with this they can steal your money, access your accounts and even set up new accounts in your name. Be very careful who you share your personal details with. Read more about ID theft on the Which? Consumer Rights website.
Don't feel pressurised to make an immediate decision
Scammers will often try to hurry your decision making. The more time you have to think about something, the more likely you are to realise something’s wrong. Always take time to think things through. A reputable company should always give you time to make an informed decision. Don’t trust anyone who tries to rush you.
Beware letters and emails full of grammatical or spelling mistakes
Scammers often use bad grammar and spelling. Legitimate organisations will rarely, if ever, make glaring mistakes.
Ignore requests not to tell anyone else
Being asked to keep something quiet should be a red flag. Scammers only say this to try to stop you from talking to friends and family who might alert you to the con.
Beware dodgy contact details
Scammers, understandably, don’t like giving out their contact details. If someone contacts you out of the blue and asks for money, think twice if they refuse to give their own contact details or only have a mobile number or PO box address. You should be suspicious of anyone giving inadequate contact information.
Our guide on common scams and how to identify them. Share it with relatives and friends to keep one step ahead.
Doorstep scammers will have a variety of tricks to scam you out of money. We explain how to spot a doorstep scam.
If you're the victim of a scam, report it: you may help to prevent others being caught out.
Home care near you
Use our directory to find local home care agencies anywhere across the UK.
In this guide we explain the possible causes and signs of memory loss, with advice on dementia diagnosis and how to support someone with dementia.
Reassessing care needs
If the person you are caring for receives care at home or lives in sheltered housing or a residential home, learn what to do if their needs change.
Technology to keep you safe
If you’re finding daily tasks difficult to carry out or remember to do, there are many technological aids available to help make later life easier.
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