Family & Parenting

Family life can be full of challenges - from maternity and paternity rights, to dealing with pet care, to childcare complaints. That’s why we've created guides to help you understand your rights and get results if products and services let you down.   

Maternity & paternity rights

Preparing for a new baby is very exciting but it's worth knowing that both expectant mothers and fathers have rights. Read our guides to find out what maternity leave and pay you can expect as well as what paternity leave you’re entitled to.

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Faulty baby products

Looking after a baby can be demanding enough without having to deal with faulty products, especially when it comes to buggies and baby monitors. Our guides help you avoid the frustrations and get faulty baby products dealt with swiftly.

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Pets and vets

Getting a new pet is an exciting time, but it's important to ask the right questions before you pick your new family member and why it can be stressful dealing with vet care and costs.

Pets and vets

Getting a new pet is an exciting time, but it's important to ask the right questions before you pick your new family member and why it can be stressful dealing with vet care and costs.

Returns & refunds

Under the Consumer Rights Act, you have the right to a return or refund if something you buy is faulty or unfit for purpose. We help you navigate the law so you're not left out of pocket.

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