Best and worst villa holiday providers
With so many companies available, which offer the nicest accommodation and the best value for money? Here, we reveal satisfaction ratings for villa holiday providers that are used most by Which? members.
These reviews cover villa holidays – a package that included a villa, cottage or other self-catering property. To read our full reviews, click on the links in the table or scroll down. For holidays with a planned itinerary and accompanied by a dedicated guide, see our best-rated . Alternatively, our table of covers traditional beach, resort or poolside packages. For more specialist holidays, find out how companies ranked for , and .
To be named a Which? Recommended Provider (WRP), companies must be highly rated in our survey. This year, we have taken extra steps to assess their treatment of customers throughout the coronavirus pandemic. We have also spoken to customers who were left out of pocket and scrutinised their refund policies for cancelled holidays.
Other villa holiday providers
James Villa Holidays – 79%
It’s one of the more expensive villa companies around, with an average day’s holiday costing £100, but many customers felt their villa represented good value for money – the company scored three stars out of five in this category, as did all the others in our results table. Many satisfied customers also told us they use James Villa Holidays time and again, with one saying they would rate it ‘five stars every time’.
It’s no wonder then that James Villa Holidays is near the top of our table, achieving an impressive customer score of 79%. But Villa Plus just edges it out of number one spot, so it might be worth weighing up both companies before booking your next villa.
Which? verdict: James Villas Holidays is one of the best villa holiday providers around.
How we researched holiday companies
In March and April 2020, we asked Which? Connect panel members and the public to complete an online survey about their experiences of booking and going on holiday in the last two years. A villa holiday is defined as a package that includes a self-catering property as well as travel to that property. We only reported on companies and star rating categories when we received at least 30 responses.