Coronavirus Read our latest advice

We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Lloyds Bank car insurance review

Read Which?'s expert review of Lloyds Bank car insurance and find out how customers rated it.

In this article
How did customers rate Lloyds Bank's car insurance? What is the Lloyds Bank car insurance claims number?
Get top money-saving tips from Which?

Lloyds Bank car insurance is part of the Lloyds Group, which also includes Halifax and Bank of Scotland.

Lloyds Bank car insurance is underwritten by a panel of insurers and is arranged and administered by BISL Limited.

Lloyds Bank also offers home insurance.

How did customers rate Lloyds Bank's car insurance?

This year, Lloyds Bank didn't participate in our survey of car insurance providers, which means we haven't been able to rate the levels of cover in its policy. However, we did analyse how customers that have recently made a claim feel about the insurer.

Members can log in to see our range of customer service star ratings and read about individual customers' experiences. If you're not already a member, join Which? and get full access to these results and all our reviews.

 

How do we calculate customer scores?

 

The customer score is based on a survey carried out between November and December 2020 of 2,361 policyholders who have recently made a car insurance claim.

The score is worked out using a combination of overall satisfaction and likelihood of recommending the provider.

How Lloyds Bank's car insurance scored for seven elements of customer satisfaction

Customer satisfaction element Which? customer rating
Application Process Logged out padlock
Clarity of Policy Logged out padlock
Dealing with queries Logged out padlock
Ease of managing your policy online Logged out padlock
Fair treatment of longstanding customers Logged out padlock
Dealing with complaints Logged out padlock
Value for money Logged out padlock

Table last updated in February 2021. Next update in January 2022

"-' represents where we have insufficient sample size (less than 30) to generate a star rating

What is the Lloyds Bank car insurance claims number?

If you need to make a claim with Lloyds Bank car insurance call 0344 209 0477.

Get top money-saving tips from Which?

Sign up to the Which? Money Weekly newsletter to get our latest news, tips and deals straight to your inbox. 

 

    ×