Tesco
Tesco offered some of the best cover in our analysis, with its Best Buy Gold policy, but also some of the worst
79%
Policies
- Gold68%best buy
- Silver60%
- Cover +60%
- Bronze49%
of 12 car insurers with a customer score
By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.

Check Which? insurance ratings and compare deals using the service provided by Confused.com
Get a quoteIn this article
As well as car insurance, Tesco Insurance offers home, pet and travel insurance. You can buy cover directly, or all the car insurance policies, except Tesco Gold, are available through comparison websites. Cover + is sold exclusively on comparison websites.
We've reviewed four Tesco car insurance policies: Gold, Silver and Bronze, as well as Cover +. We've also surveyed 54 Tesco Insurance customers who've claimed on its policies.
Its car insurance is underwritten by Tesco Underwriting and covers drivers aged between 21 and 85.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
Tesco offered some of the best cover in our analysis, with its Best Buy Gold policy, but also some of the worst
79%
Policies
of 12 car insurers with a customer score
See how this compares with the best car insurance, or read more about how we rate car insurance.
We reviewed four of Tesco's policies. Select a policy from our table to see what it offers and what we scored it.
| Compare insurance providers | |||
|---|---|---|---|
| Fire excess | £225 | Check you're getting a great deal on car insurance using the service provided by Confused | |
| Theft excess | Variable | ||
| Accidental damage excess | £0-£2000 | ||
| Windscreen replacement excess (approved repairer) | £125 | ||
| Is the policyholder's NCD affected if car is hit while parked | Yes - can be reinstated | ||
| Is the policyholder's NCD affected by vandalism | Yes - can be reinstated if logged as crime | ||
| Windscreen damage - limit per claim (approved repairer/non-approved repairer) | Market value/£40 repair, £125 replacement | ||
| Window damage - limit per claim (approved repairer/non-approved repairer) | Market value/£40 repair, £125 replacement | ||
| Cancellation fee after cooling-off period | £50 | ||
| Repairs guarantee period | Period of ownership | ||
| Total loss courtesy car | Included | ||
| Replacement car provided during repairs following an accident | Included | ||
| Replacement car - guaranteed availability | Yes | ||
| Misfuelling cover - what's covered | Included - draining of fuel only | ||
| Onward travel limit | £500 | ||
| Driving other cars - level of cover | Third party |
Tables last updated January 2026. Next update January 2027. We recommend checking policies before buying.

Check Which? insurance ratings and compare deals using the service provided by Confused.com
Get a quoteDean Sobers, Which? car insurance expert, says:

Tesco’s Gold policy received 68% in our analysis – placing it comfortably in the top 40% of policies reviewed and a Best Buy.
It’s one of a handful of policies we saw that provides a courtesy car, as standard, if your car is written off or stolen and needs to be fully replaced. And the car is available for your use for up to 28 days.
It also comes with 90 days of cover for driving overseas.
While it did consistently well in the analysis, there were areas where it flagged. These included a low level of cover for medical expenses (£100) and some particularly high compulsory excesses for drivers under 21 (£450).
If your car is hit by an uninsured driver, you won't be penalised, provided you have the other driver's details.
As soon as Tesco validates the details of the incident (including the other vehicle's make, model and registration number), your no-claims discount will be reinstated.
Below its Gold policy, Tesco’s Silver and Bronze options earned 60% and 49%. In other words, around average and pretty poor.
Cover+ - which is sold exclusively through comparison websites - matched Silver, with a 60% score.
We asked Tesco Insurance customers who have recently made a claim how they felt about their car insurance.
Tesco Insurance earned a 79% customer score, which places it in the top three out of 12 in our customer satisfaction table. It scored 76% when assessed specifically for its claims service (5th out of 14). The average customer and claims scores were 76% and 75%.
One policyholder who praised Tesco's customer service commented that someone was 'always on hand when I want to ask questions', while another told us that after a car crash, 'it sorted everything out for me with very little hassle'. However, there are some gripes about having to use Tesco's app to do everything.
Here's how customers rated Tesco in various areas of service:
| How comprehensive the policy cover is | |
| How affordable the policies are | |
| How thorough the application process is | - |
| Clarity of policy | |
| Dealing with queries | |
| Fair treatment of long-standing customers | - |
| Dealing with complaints | - |
| Value for money |
Tables last updated in January 2026. Next update in January 2027. '-' represents where we have insufficient sample size (less than 40) to generate a star rating. Sample size: Customer score: 54. Claims score: 74.
Tesco's Gold policy is only available directly (on its website or by phone). The other three policies can also be bought via the following price comparison websites:
Tesco doesn't offer discounts for buying multiple products or multiple policies. However, Clubcard members can get discounts.
Tesco may also be willing to offer extra discounts if you contact it at renewal to discuss its renewal offer.
You can choose to pay your premium in one go or in monthly instalments. Paying monthly usually costs more overall. This is because paying by instalments is usually provided as a form of credit, with interest or other charges applied.
When we reviewed Tesco's policies, its rate for paying in monthly instalments was 21.4% APR. This was slightly more than the average rate (20.49% APR) charged among providers that told us their rates.
Another cheaper option would be to pay annually and spread the cost with an interest-free purchase credit card.
The above information is correct as of December 2025.
Tesco's customer score of 79% placed it third out of 12 in our customer score table, just behind the RAC and Aviva, both with 81%. Its claims score of 76% landed it in 5th place – Esure scored better with 77%.
With a policy score of 68%, Tesco's Gold cover is just behind the Saga Standard policy, Esure's standard cover and also premium cover from Allianz and Direct Line – they all scored 69%.
Its Silver and Cover + policies, both scoring 60%, were behind Privilege Comprehensive, an Essentials policy from Sheilas' Wheels, the AA's Silver cover and also 1st Central's Extra + Breakdown. These each earned 61%.
Tesco Bronze got a policy score of 49%, below Churchill Essentials, Quote Me Happy Essentials and Aviva Zero Essentials (all with 52%).
The contact number to make a claim is 0345 677 3377, or you can make a claim online.
Probably, if the price is competitive for you. Tesco impressed us both for service and for the cover in its Gold policy.
Find the right policy for your vehicle using the service provided by Confused.com
Get a quote now